Privacy Policy for Epic Tiles Matching

1. Information We Collect

1.1 Information You Provide Voluntarily

We may collect data you directly provide when:

• Submitting support requests
• Participating in promotions, surveys, or contests
• Subscribing to notifications or optional features

This may include:

• Email address (if provided)
• In-game preferences or feedback
• Optional personal identifiers (only with consent)

1.2 Automatically Collected Information

To ensure functionality and performance, we may collect:

• Device type and OS version
• App version and build
• IP address
• Language settings
• Crash reports
• Gameplay analytics
• Advertising ID (IDFA/GAID)

We do not use this data to personally identify users unless explicitly required by law or user interaction (e.g., contacting support).

1.3 Location Data

We do not request or collect precise GPS location. However, our analytics and ad providers may infer approximate location (e.g., country) via IP for regional compliance or performance optimization.

2. Use of Information

We use the information collected to:

• Operate, maintain, and improve our app
• Analyze trends and usage patterns
• Deliver relevant ads (non-personalized unless consent is given)
• Provide support or respond to inquiries
• Comply with legal obligations

3. Third-Party Service Providers

We integrate third-party SDKs and services. These partners may process limited data under their respective privacy policies:

• Google Play Services
• Google AdMob & Firebase (Analytics, Crashlytics)
• Unity Ads
• Facebook SDK
• GameAnalytics
• OneSignal (Push Notifications)

Full links to each third party's privacy policy are available upon request.

4. User Rights and Choices

You have the following rights (subject to jurisdiction):

• Access: Request to view your personal data
• Rectification: Request corrections to inaccurate data
• Erasure ("Right to be Forgotten")
• Objection: Withdraw consent to processing or marketing
• Data Portability: Export your data
• Do Not Track/Do Not Sell (per CCPA)

You can exercise your rights or raise concerns by emailing: aapex@alvanos.co

5. Opt-Out and Data Controls

You can disable data collection through:

• App Settings (where applicable)
• Ad personalization opt-outs (e.g., Android settings > Ads)
• iOS App Tracking Transparency (ATT) prompt
• Uninstalling the application

6. Data Retention

We retain data as follows:

Data will be securely deleted upon request where applicable.

7. Children's Privacy

Epic Tiles Matching is designed for general audiences, including children under 13 years of age (COPPA-compliant, PEGI 3+). We do not knowingly collect personal information from children without verifiable parental consent.

If you believe your child has submitted personal information in error, contact us immediately.

8. Security Measures

We implement commercially reasonable physical, technical, and administrative safeguards to protect your data, including but not limited to:

• Data encryption (in transit and at rest)
• Regular vulnerability scanning
• Limited access control

However, no method of transmission over the internet or method of storage is completely secure.

9. Data Transfers

We are based in Israel and may process data in other countries through third-party partners. Where data is transferred outside the European Economic Area (EEA), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Policy Updates

We may revise this Privacy Policy to reflect changes in legal or technical standards. If material changes occur, we will provide in-app notice or prompt you to review the new policy before continuing use.

12. Legal Compliance

This policy is compliant with:

• General Data Protection Regulation (GDPR) (EU)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• Apple App Store and Google Play privacy guidelines